What Do Punditry & Marketing Have in Common?

I've been watching the Democratic National Convention. While most criticisms about conventions are directed at their informercialness, my biggest criticism is of the coverage itself. Punditry has hit a new low. It now takes a dozen people to say absolutely nothing.

Most of the time I'm watching the so-called experts, I'm wondering why in the world they're not talking to real people. To hear a pundit say, "The strength of this speech is that it appeals to the blue-collar working-class swing-voter in Scranton"--and then NOT cut to an actual blue-collar working-class swing-voter from Scranton--seems absurd.

The Internet (specifically social media) has brought this expectation with it. Call it the death of the filter. CNN's entire "Best Political Team on Television" is a filter based on the old model of Expert->Consumer. Most people under 30 don't go for filters. They don't know who James Carville is, nor do they care what he thinks. Or if they do care what he thinks, their next question is, "What do my friends think about what James Carville thinks?"

As with so many things these days, I saw this as another analogy in marketing. So many times, people try to be the speculative pundit filter. In extreme cases, they actually don't care what their customers think. More often, they simply "think" they already know. But they don't actually ask. They'd rather speculate, so they can't be proven wrong.

I've been working on a product that addresses this, which is in a beta phase right now. Call it a way of eliminating Pat Buchanan and James Carville and getting right to Scranton.

Whose Ad Is This?

(I'm a little late in commenting on this campaign, but I think the point is timeless.)

I'm guessing that the ad above rings a bell. It's a TV campaign where disembodied hands create an image in the negative space of sand against a light board, then seamlessly transform that image into another one, then another.

It's visually stunning and hypnotic. I've researched it and discovered that the hands belong to Israeli artist Ilana Yahav, who is the only person in the world doing this kind of art.

I love this campaign, yet ultimately, I think it's utterly ineffective.

Whether I'm right or wrong depends on the answer to this question: If you've seen these ads, can you tell me (without cheating) which company they are for?

Commodity Logic

I first heard the phrase months ago from a friend and colleague in the same industry. A client of his wanted to busy up a magazine ad with the logic, "Hey, if we're paying for paper and ink, we might as well use it."

I shrugged it off as an isolated incident. Surely this is only the mindset of less-experienced marketing professionals at smaller organizations. Right?

Wrong. The same thing happened on another one of his projects--this one funded by a rather well-known, highly successful Twin Cities entrepreneur. The product: a catalog. The comment: "As long as we're paying for paper and ink, we might as well use it."

I won't get into the details of what was being discussed, but suffice it to say, if you've seen the brilliant Stop Sign Video, it was about adding more to the stop sign (and making it half blue, half pink).

The Commodity Mindset is so wrong on so many levels, the riffing analogies are almost too numerous to fathom:

"Excuse me, Senor Picasso, but as long as I'm paying for canvas and oils, could you add something more to that painting... something besides cubes?"

"Sorry, Herr Mozart, but as long as I'm paying for the 20 violinists, could you please add a movement?"

"Yes, Albert, it's very clever. But as long as I'm paying for your research, could you add another letter to e=mc2?"

Don't obsess on the individual commodities of your marketing. Think about the final product from the perspective of the audience. In a crowded world, "less is more" is usually the way to go.

Focus vs. Inclusion Part III

This was originally on YouTube and then removed. Now it's back on a different site, so I'm including the link:

What If There Were No Stop Signs?

Sure, it's a little... uh, slanted toward the agency perspective. But it's an excellent portrayal of life from the creative side.

Best line: "We're targeting men secondarily."