Now that my own mother has friended me on Facebook, I know that we've entered a new phase of social media. But what exactly is it?
My guess is that we've hurtled headlong into The Great Sorting Out--at least when it comes to the marketing applications within social media. This is what happens when a critical mass of the population finally tunes into something (like Facebook), but at the same time, economic pressures make sure that no efforts are wasted and only the strongest survive.
This will be a healthy phase. There will be less pressure to do something (like Twitter) just because it's new, and more impetus to make rational decisions. For me, that starts with defining one particular element properly: "viral."
Credit a friend and colleague who recently offered these words of wisdom: "Viral" is an outcome, not a tactic.
Now, I won't go so far as to say you can't set out to make a viral video (you'll see why in my next post), but viralness, viralocity, viralocitude (or whatever you want to call it) is ultimately an attribute that is earned, not made. Put differently, to claim that you're making a viral video is akin to saying you're filming an Oscar-winning movie. The market decides, not you.
Now, if you'll excuse me, I have to share this post on Facebook and see what my mother thinks of it.
A year ago today, I did a very scary thing: I handed over a letter of resignation, walked away from a good job and created a two-contractor household during a recession. On Feb. 1, 2008, I woke up with a mortgage, a four-year old, no business card, no website, no clients and no source of income. My father sent me a New York Times article on the looming economic meltdown with a one-word personal message: "bleak."
But today was a different story. Today, despite a morning temperature of 21 degrees below zero, I just finished the most rewarding day of work in my life. I shot a commercial that I developed and wrote, based on an idea that is absolutely ridiculous and absurd, and which I hope you and many others will see in the coming weeks and months.
In honor of my one-year anniversary, I just wanted to say thank you. The support I've received in my first 12 months has been nothing short of amazing. I've seen friends insist on paying for services that I would have offered for free. I've been hired by people I haven't worked with for 10 years. I've had colleagues share their clients, buy me lunch and give me a conference room to work in until I got on my feet. I've experienced the wonder of simply being trusted for no apparent reason.
When you start your own business, they call it "going out on your own." The truth is, I've never felt less alone. Thank you for making Conk Creative not only a reality, but a dream come true.
So close, yet so far away. I love the concept behind Chick-Fil-A's current marketing campaign, but I'm afraid it's a classic case of "doing the overdo."
The idea that Chick-Fil-A should launch a campaign that gives voice to cows who are sneakily trying to get America to eat more chicken is clever and entertaining enough. But something about its execution has always bugged me, and I finally figured out what it is. The sign should read:
"Eat More Chicken."
There's simply no reason to go the extra mile and misspell "more" ("mor") and "chicken" ("chikin"). It might've sounded funny in the meetings to assume that cows can't spell. The problem is, the misspelling is jarring to the audience. You're so focused on the misspelling that you lose the broader concept. And by the time the ad is over, the average viewer is going, "Huh?"
When I think of it, the most common marketing problem I've heard companies express over the last 10 years (including just this afternoon), could be paraphrased as this:
"Our industry is growing increasingly commoditized. We don't want to compete on price. We want to compete on value."
It'll be interesting to see what happens as we enter the Repression of 2009 (I've chosen to combine "recession" and "depression"). The marketplace for marketing could go in one of two directions. Either every service will be commoditized like never before, and we'll find ourselves in a price-cutting death spiral, or we'll learn the true lesson of what has gotten us to where we are today: motivations matter.
"The Method," as it's called in acting circles, was derived from Stanislavski's "System," in which the actor starts by asking, "What's my motivation?" (thank you, Wikipedia). What I find with companies like the one I met with today is that their biggest selling point is the integrity of their motivations: Their motivations truly do align with the client's.
In the era of credit default swaps and naked short selling (basically economic anarchy, or legalized gambling), this isn't just a nice-sounding, pat-on-the-head kind of a message. It's serious benefit, and I think it has a fighting chance in the coming year, because we live in a world where it seems like no one is actually advocating for us.
As a wannabe screenwriter with a script on the market, I have a manager whose attention I attracted by winning a national contest. The decision to work with him was one of the easiest of my life. Why? Because he only gets paid if I get paid. His motivation is to see my script sold, because if he does, he gets 10 percent of the price tag. That not only doesn't bother me, it's a breath of fresh air. Yes, the motivations of agents and managers become more nuanced with screenwriters (not to mention actors and directors) who actually become successful, but for a first-timer, it truly is black and white.
Think about exploiting your integrity in 2009 (no, it's not an oxymoron). If you don't, you'll be competing on price alone, struggling to tread water and screaming, "I coulda been a contenda!"
One of the things most people don't know about the movie business is that film production and film marketing campaigns are completely separate beasts. In the last mile of what is the most collaborative art form ever devised, the screenwriter's original intent (which has since been destroyed or enhanced, depending on your point of view, by the studio, the director and the actors) is placed as a glob of fresh clay in the hands of a marketing team. Their highly focused task: Get butts in the seats at all costs, especially on opening weekend.
When you have 90+ minutes to mold into a 30-second commercial, you can pretty much do whatever you want. This is how a movie like "Leaving Las Vegas"--very good, very dark--can be made to seem like a light comedy. The marketers say, "No one will see this film unless it looks funny." They hire firms whose entire business is creating trailers, and they say, "Make this Oscar hopeful about a desperately suicidal alcoholic look like the laugh-out-loud comedy romp of the summer!" And they do.
The new movie, "Zack and Miri Make a Porno" is the latest transparent example of the difference between creating something and trying to market it. The director, Kevin Smith, is known as the guy who opened up the world of raunch in a whole new way. Smith begat Judd Apatow, whose "40-Year-Old Virgin," "Knocked Up" and others produced the subgenre of "raunch with a heart."
When I first saw the trailer/ad for "Zack and Miri Make a Porno," I was somewhat amazed that Kevin Smith (now maybe trying to out-Apatow Apatow) would think he could get away with that plot and that movie title. Clearly, this was the definitive shot across the bow saying that porn had gone, to some extent, mainstream.
Then a funny thing happened. Some time after the opening weekend, which must have been a disappointment, the ads began to change. Suddenly, there was no reference to the basic plot of the movie (two longtime platonic friends decide that the only way they can survive financially is to make a skin flick), the scenes were reduced to vague one-liners and slapstick vignettes, and the title appearing on screen and spoken by the narrator was shortened to simply, "Zack and Miri," as if this were just a modern-day "When Harry Met Sally."
Time will tell if this strategy works, but I suspect that in the Internet age, it will prove to have come too late. On the other hand, if you could remove the potential public shame of walking into a theater to see a movie with "Porno" in the title... let's just say, DVD sales will be huge.
Just for fun, here's a famous video showing how "The Shining" can be re-spun as a feel-good family drama.
